Alternative Rate Filings
- An ARF is an abbreviated rate application allowing small utilities to file for a rate adjustment with fewer PSC requirements.
- The intent was for utility staff to be able to prepare the application using forms available from the PSC.
- The ARF process can be used if the utility:
- Had gross annual revenue in the immediate past calendar year of $5,000,000 or less;
- Maintained financial records fully separated from a commonly-owned enterprise; and
- Filed with the PSC fully completed annual reports for the immediate past year and for the two prior years.
- If a utility has questions while preparing an ARF it should contact Scott Lawless and/or Sam Reid at 502-564-3940.
- Alternative Rate Filing Forms
- 807 KAR 5:076 Alternative Rate Adjustment Procedure for Small Utilities
Annual Report Info
Utilities shall annually submit a financial and statistical report to the PSC in an electronic format.
The report shall be filed on or before March 31, each year, for the preceding calendar year.
For good cause shown, utilities may, upon written request, be allowed a reasonable extension of time for such filing.
Case Filing Checklists
- Alternative Rate Filing (ARF): (PDF File), (Word File)
- Authority to Adjust Rates - Sewage Utility (Historical Test Period): (PDF File), (Word File)
- Decrease in Revenue of an Electric Cooperative: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Construction: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Construction - Incumbent Local Exchange Carriers: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Construction - Sewers Only: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Construction - To Construct Antenna Towers for Cellular Telecommunications Services or Personal Communication Services in Jurisdictions Without a Planning Commission: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Federally Funded Construction Projects: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Initial Operations With Tariff: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Initial Operations Without Tariff: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Transmission Line of 138 kilovolts or more and more than 5280 feet in length - Notice of Intent: (PDF File), (Word File)
- Certificate of Public Convenience and Necessity - Transmission Line of 138 kilovolts or more and more than 5280 feet in length: (PDF File), (Word File)
- Farm-Tap Rate Adjustment: (PDF File), (Word File)
- Financing: (PDF File), (Word File)
- General Rate Case Using a Fully-Forcasted Test Period (Except Sewers): (PDF File), (Word File)
- General Rate Case Using Historical Test Period (Except Sewers): (PDF File), (Word File)
- Non-Recurring Charges: (PDF File), (Word File)
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- Notice of Intent to File: (PDF format), (Word format)
- Application for a Merchant Electric Generating Facility Construction Certification: (PDF Format), (Word format)
- Application for a Nonregulated Electric Transmission Line Construction Certification: (PDF Format), (Word format)
- Purchased Water Adjustment - Privately Owned Companies: (PDF File), (Word File)
- Purchased Water Adjustment - Water Districts & Associations: (PDF File), (Word File)
- Treated Sewage Adjustment - Water Districts & Associations: (PDF File), (Word File)
- Initial Approval of Water District Commissioners' Training Program: (PDF File), (Word File)
- Transfers: (PDF File), (Word File) ;
Contact Us
Customer Issues | Rosemary Tutt |
Inspection Issues | James Rice |
Legal Issues | Jeb Pinney |
Tariff Issues | Daniel Hinton |
Financial Issues | Sam Reid |
Deposit Info
Electronic Filing Info
The KY PSC has implemented systems that allows utilities to electronically submit certain filings with the agency.
Both written instructions and videos are available to assist you with this process. (see below)
Any Questions regarding the filing systems should be directed to the IT Department
Written Instructions
Account Registration Procedures
Tariff Monitoring Instructions
Instructional Videos
How to file a tariff in the electronic filing system:Gross Operating Reports
To ascertain the amount of the PSC annual assessment, each utility shall file a gross operating report.
The report covers the preceding calendar year and must be filed with the PSC on or before March 31.
Unlike Annual Reports, extensions are NOT allowed for filing Gross Operating Reports.
Forms may be obtained using the links below:- Investor-Owned Electric Utilities: (PDF format), (Word format)
- Rural Electric Utilities: (PDF format), (Word format)
- Gas: (PDF format), (Word format)
- Radio-Telephone Utilities: (PDF format), (Word format)
- Cellular Telephone Utilities: (PDF format), (Word format)
- Personal Communication Services (PCS) Utilities: (PDF format), (Word format)
- Local Exchange Carriers (LEC): (PDF format), (Word format)
- Competitive Local Exchange Carriers (CLEC): (PDF format), (Word format)
- Long Distance Telecommunication Utilities: (PDF format), (Word format)
- Operator Services Telecommunication Utilities: (PDF format), (Word format)
- Privately-Owned Water Utilities: (PDF format), (Word format)
- Water Districts: (PDF format), (Word format)
- Water Associations: (PDF format), (Word format)
- Sewer: (PDF format), (Word format) ;
Frequently Asked Questions
Municipal Water Utilities
Non-Recurring Charges
PWA Information
Topics of Interest
Training Seminars
Uniform System of Accounts
- Investor-Owned Electric Utilities
- Rural Electric Utilities
- Gas - Class A & B
- Gas - Class C
- Telephone
- Water Companies - Class A & B - Revised 2002 -
- Water Companies - Class C - Revised 2002
- Water Districts/Associations - Class A & B - Revised 2002
- Water Districts/Associations - Class C - Revised 2002
- Sewer Utilities (9.77MB) ;
Utility Information
Electric Specific Information
- Electric Specific Forms
- Assessment of Kentucky's Transmission System Vulnerability to Electrical Disturbances Report (2 MB)
- Electric Utility Regulation and Energy Policy in Kentucky
- Fuel Adjustment Clause Monthly Filings
- February 2003 Ice Storm Assessment Report
- Integrated Resource Plans Staff Reports
- The Impact of Federal and International Policy on Kentucky's Energy Future Report: Complete Report , Executive Summary
- Kentucky's Electric Infrastructure: Present and Future Report: Complete Report (1.5) , Executive Summary , Electric Distribution Service Areas Map (2.1MB) , Electric Generation Facilities in Kentucky Map
- Request for Proposal to solicit consulting services to review generation CPCNs
- Cumberland Valley Electric, Inc. Request for Proposal
- Martin County Water District Audit Report
- Transmission Siting Need Review Request for Proposal - August 26, 2004
- A Review of BellSouth-Kentucky’s Transition Regulatory Plan (TRP) - Case No. 2003-00304 - February 2004
- Focused Management Audit of The Hazard Service Area of American Electric Power/Kentucky - Final Report, March 24, 2003
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Focused Management Audit of KU's and LG&E's Fuel Procurement Functions
- Final Report - Focused Management Audit of the Fuel Procurement Functions of Kentucky Utilities Company and Louisville Gas and Electric Company - February 23, 2004 - Liberty Consulting Group
- Liberty Consulting Group Proposal Focus Management Audit of KU's and LG&E's Fuel Procurement Functions - September 22, 2003
- Cover Letter - Focused Management Audit of KU's and LG&E's Fuel Procurement Functions - August 27, 2003
- RFP - Focused Management Audit of KU's and LG&E's Fuel Procurement Functions - August 27, 2003
- Focused Management Audit of KU's and LG&E's Earning Sharing Mechanism
- Focused Management Audit of Louisville Gas and Electric's and Kentucky Utilities' Earnings Sharing Mechanism final report - August 31, 2003
- Request for Proposal
- Cover Letter
-
Standard Information Package
- 98-426 - Louisville Gas and Electric Company - Alternative Method of Regulation - January 7, 2000
- 98-474 - Kentucky Utilities - Alternative Method of Regulation - January 7, 2000
- 98-426 - Louisville Gas and Electric Company - Alternative Method of Regulation - June 1, 2000
- 98-474 - Kentucky Utilities - Alternative Method of Regulation - June 1, 2000
- 2001-00054, 2001-00055, 2001-00140, 2001-00141, 2001-00169 - Approving Order - December 3, 2001
- 2001-00054, 2001-00055, 2001-00140, 2001-00141, 2001-00169 - Appendix (Settlement Agreement) - December 3, 2001
- 2002-00071 - Louisville Gas and Electric - Order - October 16, 2002
- 2002-00071 - Louisville Gas and Electric - Granting Rehearing - November 25, 2002
- 2002-00072 - Kentucky Utilities - Order - October 16, 2002
- 2002-00072 - Kentucky Utilities - Granting Rehearing - November 25, 2002
January 7, 2000 Orders
June 1, 2000 Rehearing Orders
Global Settlement - Covers First ESM Filing
Second ESM Filing
Louisville Gas and Electric Company/Kentucky Utilities Company ESM Audit Information
- Audit of Five Major Kentucky Gas Local Distribution Companies - November 22, 2002
- Midwest Demand Response Initiative Retail Demand Response Program Survey Letter
- Midwest Demand Response Initiative Retail Demand Response Program Survey
- Under Kentucky law, "net metering" is defined as “measuring the difference between the electricity supplied by the electric grid and the electricity generated by an eligible customer-generator that is fed back to the electric grid over a billing period.” Net metering allows customers who use power sources such as solar cells or small windmills to send any excess power back to their electric utilities and receive a credit against their electric bills. Such net metering, which already applied to solar power sources in Kentucky, was expanded by the Kentucky General Assembly in 2008 to include small generators of wind energy, hydroelectric power, and power from biomass or bio-gas. In addition to expanding the types of electric generation eligible for net metering, the 2008 law also doubled the maximum capacity of such generators from 15 kilowatts to 30 kilowatts, raised the limit on the amount of generation allowed on a single utility’s system, and extended the life of net metering credits to the life of a customer account. The 2008 law also required the Public Service Commission to develop interconnection and net metering guidelines for all retail electric suppliers operating in Kentucky. Those guidelines were issued by the Commission on January 8, 2009, and are posted below in .pdf format.
- Net Metering and Interconnection Guidelines
Gas Specific Information
- Gas Specific Forms
- Columbia Gas of Kentucky - Customer CHOICE Program
- Request for Proposal to solicit consulting services to review generation CPCNs
- Cumberland Valley Electric, Inc. Request for Proposal
- Martin County Water District Audit Report
- Transmission Siting Need Review Request for Proposal - August 26, 2004
- A Review of BellSouth-Kentucky’s Transition Regulatory Plan (TRP) - Case No. 2003-00304 - February 2004
- Focused Management Audit of The Hazard Service Area of American Electric Power/Kentucky - Final Report, March 24, 2003
-
Focused Management Audit of KU's and LG&E's Fuel Procurement Functions
- Final Report - Focused Management Audit of the Fuel Procurement Functions of Kentucky Utilities Company and Louisville Gas and Electric Company - February 23, 2004 - Liberty Consulting Group
- Liberty Consulting Group Proposal Focus Management Audit of KU's and LG&E's Fuel Procurement Functions - September 22, 2003
- Cover Letter - Focused Management Audit of KU's and LG&E's Fuel Procurement Functions - August 27, 2003
- RFP - Focused Management Audit of KU's and LG&E's Fuel Procurement Functions - August 27, 2003
- Focused Management Audit of KU's and LG&E's Earning Sharing Mechanism
- Focused Management Audit of Louisville Gas and Electric's and Kentucky Utilities' Earnings Sharing Mechanism final report - August 31, 2003
- Request for Proposal
- Cover Letter
-
Standard Information Package
- 98-426 - Louisville Gas and Electric Company - Alternative Method of Regulation - January 7, 2000
- 98-474 - Kentucky Utilities - Alternative Method of Regulation - January 7, 2000
- 98-426 - Louisville Gas and Electric Company - Alternative Method of Regulation - June 1, 2000
- 98-474 - Kentucky Utilities - Alternative Method of Regulation - June 1, 2000
- 2001-00054, 2001-00055, 2001-00140, 2001-00141, 2001-00169 - Approving Order - December 3, 2001
- 2001-00054, 2001-00055, 2001-00140, 2001-00141, 2001-00169 - Appendix (Settlement Agreement) - December 3, 2001
- 2002-00071 - Louisville Gas and Electric - Order - October 16, 2002
- 2002-00071 - Louisville Gas and Electric - Granting Rehearing - November 25, 2002
- 2002-00072 - Kentucky Utilities - Order - October 16, 2002
- 2002-00072 - Kentucky Utilities - Granting Rehearing - November 25, 2002
January 7, 2000 Orders
June 1, 2000 Rehearing Orders
Global Settlement - Covers First ESM Filing
Second ESM Filing
Louisville Gas and Electric Company/Kentucky Utilities Company ESM Audit Information
- Audit of Five Major Kentucky Gas Local Distribution Companies - November 22, 2002
- Natural Gas Prices - An overview and a look ahead to the 2004-2005 heating season
- Report on Natural Gas Unbundling in Kentucky - July 11, 1997
- Adm. 367 - Establishment of Gas Collaborative Forum
- Comments of Enron Corporation - August 18, 1997
- Comments of the Delta Natural Gas Company - August 21, 1997
- Comments of NESI Integrated Energy Resources, Inc. - August 21, 1997
- Comments of the Kentucky Energy Policy Center - August 22, 1997
- Comments of Western Ky. Gas Company - August 22, 1997
- Minutes of November 6, 1997 Meeting
- Minutes of December 4, 1997 Meeting
- Case: 2010-00146 AN INVESTIGATION OF NATURAL GAS RETAIL COMPETITION PROGRAMS
Telecom Specific Information
- Telecom Specific Forms
- House Bill 337, an act related to the provision of telecommunication service, enacted April, 2006 - effective July 12, 2006
- Informational Letters per Administrative Cases 19000359 and 19000370
- Commission Decision in Administrative Case Number 359, dated June 21, 1996
- Commission Decision in Administrative Case Number 370, dated January 8, 1998
- Commission Decision in Administrative Case Numbers 359 and 370, dated August 8, 2000
- Commission Decision in Case Number 2002-00276, dated April 28, 2005
- Local Exchange Sample Tariff
- Long Distance Sample Tariff
- KRS 278.541, 278.542, 278.543, 278.544
- Wireless Carriers, Pay Phone Providers and providers of Pre-Paid Calling Card Services
- Interexchange Carriers and Competitive Local Exchange Carriers
- Sample Letter for Initial Operation - CLEC or IXC
- Interconnection Agreements - Active or In-active (These documents range in size from 7KB to 36+MB. Download time may be slow.)
- Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
- Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
- Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
-
Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's
Order dated December 12, 2007 in Case Number 2004-00427
- filed January 2, 2015
- filed January 5, 2015
- filed January 6, 2015
- filed January 7, 2015
- filed January 13, 2015
- filed January 21, 2015
- filed January 23, 2015
- filed January 27, 2015
- filed Febrary 5, 2015
- filed Febrary 18, 2015
- filed March 10, 2015
- filed March 18, 2015
- filed March 31, 2015
- filed May 14, 2015
- filed June 5, 2015
- filed June 12, 2015
-
Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's
Order dated December 12, 2007 in Case Number 2004-00427
- filed February 20, 2014
- filed February 24, 2014
- filed March 13, 2014
- filed April 17, 2014
- filed June 20, 2014
- filed June 25, 2014
- filed July 1, 2014
- filed September 8, 2014
- filed September 24, 2014
- filed October 7, 2014
- filed October 9, 2014
- filed October 16, 2014
- filed October 23, 2014
- filed November 4, 2014
- filed November 5, 2014
- filed November 6, 2014
- filed November 7, 2014
- filed November 17, 2014
- filed November 18, 2014
- filed November 19, 2014
- filed November 20, 2014
- filed November 21, 2014
- filed December 3, 2014
- filed December 31, 2014
- Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
- Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
- Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
- Bellsouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
- BellSouth Telecommunications d/b/a AT&T Kentucky Commercial Agreements and Amendments filed January 28, 2008 in response to Commission's Order dated December 12, 2007 in Case Number 2004-00427
- Complete Electronic Interconnection Agreement Filing Instructions ('pdf' format) , (MSWord format)
- Instructions for Optimizing PDF Documents ('pdf' format) , (MSWord format)
- Submit Electronic Interconnection Agreements (Registered Parties Only)
Water Specific Information
Sewer Specific Information
Customer Issues
Assistance with any customer issue should be directed to our Consumer Services Division at (800) 772-4636.
Disconnecting Service
For gas service - disconnection cannot occur sooner than 27 days after the original mailing date of the unpaid bill.
For water/sewer service - disconnection cannot occur sooner than 20 days after the original mailing date of the unpaid bill.
The disconnect notice must be sent 10 days prior to disconnection of gas service.
The disconnect notice must be sent 5 days prior to disconnection of water/sewer service.
Payment plans may be negotiated to keep service from being disconnected.
Disconnection is permitted only after written notice of the problem and after a grace period to correct the situation.
Immediate disconnection is permitted for dangerous situations with a follow up written explanation provided.
The customer is required to correct any dangerous situation before reconnection can occur.
Utility Obligations
Utility must offer service to customers within its service territory.
Utility must allow customers to review its rates and current approved tariff during normal office hours.
Utility must allow customers to be present when inspecting service conditions.
Utility must provide a separate and distinct notice prior to disconnection.
Utility must allow customers to dispute disconnection announcements.
Utility must negotiate partial payment plans when disconnection for nonpayment is threatened.
Customer Service Tips
Assistance with any customer issue should be directed to our Consumer Services Division at (800) 772-4636.
- Listen attentively
- Maintain a positive attitude
- Speak clearly
- Avoid technical terms or fancy words
- Make every customer feel important
Utility employees should receive the complaint with care and courtesy.
Utility employees should research the complaint with diligence.
Utility employees should resolve the complaint with efficient customer service skills.
Benefits of a complaint to the utility are:- The opportunity to gain the customer's trust and loyalty.
- The opportunity to turn an angry customer into a loyal customer.
- Who is calling?
- Why are they calling?
- What do they expect the utility to do?
- When will customer be contacted?
High bill complaints require more research, documentation and explanation to the customer and the PSC. The utility personnel should provide the necessary information to the customer so the customer (as well as the utility personnel) can understand and calculate the bill.
Customer should be provided with a billing and payment history that is very simple. If the customer is of the opinion the high bill is due to a meter change the customer should be provided with the meter history.
If the utility has provided the customer with all the appropriate information and the customer is still not satisfied, give them the PSC toll-free number, 1-800-772-4636. Call Consumer Services and give a "heads up" on the possible complaint. This provides all of our staff the opportunity to ask the correct questions.
If the customer does contact the PSC, the utility will already have all the necessary information available for the PSC staff on high bill complaints. Consumer Services will request the billing, payment and meter history along with the information about any premise visits that have been made to the customer's location.