Contact information for the Public Service Commission
Consumer Services
Comments, questions or suggestions for the PSC? Contact Consumer Services at psc.consumer.inquiry@ky.gov or by phone at 1-800-772-4636.
Complete an online Utility Complaint with Consumer Services: click here to file an online complaint.
To submit a comment or ask about a case
Follow these steps using the hyperlink below:
1. Please use the search filters to find your case.
2. Select the correct case number.
3. Enter contact details and submit your comment.
NOTE Case-related comments submitted online or by other means while a case is in progress become a part of the official case record. All documents within a case record are publicly available online. Case-related comments submitted after a case has closed do not become a part of the official case record.
For all media inquiries - email psc.info@ky.gov.
How to submit an open records request
Details on requesting public records can be found: Open Records
Web Site
Comments, questions or suggestions about the PSC Web Site? Contact our Webmaster at EECPSCIT@ky.gov.
Alternative formats
The Public Service Commission provides, upon request, reasonable accommodations and services necessary to afford an individual with a disability an equal opportunity to participate in all services, programs and activities. To request materials in an alternative format, contact us at 502-564-3940 or persons with hearing-and speech-impairments can contact the agency by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 1/800-648-6057. For TDD to voice, call 1/800-648-6056. Or you can e-mail us at PSC.Consumer.Inquiry@ky.gov.