Tips for the using the Search box

The Search box is a powerful tool for submitting queries. Here are some handy techniques for using the Search box.

Select a search scope

Type words to "find all"

Enclose exact phrases in quotation marks

Append file properties

Exclude certain search results

Tips for using properties

As you type queries in the Search box, or on the Search Center site, you can enhance your results by searching on property values, typed in the form property:value.

Enclose a property value in quotation marks to find an exact match, or leave the value unquoted to find partial matches that begin with the letters that you typed. Values are not case-sensitive.

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The Public Service Commission has initiated the process of revising

807 KAR 5:001 - Rules of Procedure

and

807 KAR 5:011 – Tariffs

Check the PSC Regulations webpage often for the latest information regarding this process or send an email to psc.regulations@ky.gov with the word “subscribe” in the subject line to receive updates via email.

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October 14 Information Letter
807 KAR 5:001 -- Rules of Procedure
807 KAR 5:011 -- Tariffs
Chairman Armstrong Vice Chairman Gardner
Small Utilities Assistance Division Website

Small Utilities Assistance Division Website is Now Available

To view the website, go to http://smallutilities.ky.gov

Call 811 before you dig
Do Not Call LogoThe National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at this Website. You can register your home or mobile phone for free.

Add your name to the National Do Not Call Registry for free

FCC Consumer Advisory

You may be one of many consumers who have received e-mails saying you’re about to be assaulted by unwanted telemarketing calls to your wireless phone. Rest assured that placing telemarketing calls to wireless phones is -- and always has been -- illegal in most cases. Click here for more information
Consumer Services Help Logo

Problems with your Utility Service?

The Public Service Commission can answer your questions about your utility service and help you resolve your utility complaints that you have been unable resolve with your utility.

Let our consumer services division help you with your utility problems




To read annual reports from the Division of Consumer Services listing the number and nature of complaints received, click here.

Current Items Of Interest


KU and LG&E Environmental Compliance Plan RFP

Request for Proposal Cover Letter
Request for Proposal
Case 2011-00161 Kentucky Utilities Application
Case 2011-00162 Louisville Gas and Electric Application





Rate recovery of environmental control costs by electric utilities

PSC PowerPoint presentation to Kentucky General Assembly Joint Interim Committee on Agriculture and Natural Resources
PSC testimony to Kentucky General Assembly Joint Interim Committee on Agriculture and Natural Resources
News release on PSC testimony



Proposed PSC Regulation Change

The Public Service Commission has recently reviewed and is considering several revisions to 807 KAR 5:076, which establishes a simplified and less expensive procedure for small utilities to apply to the Commission for rate adjustments. A draft of the revised regulation is attached. The purpose of the proposed revisions is to modernize the existing regulation to reflect current Commission practices and the effects of inflation and to reduce the regulatory costs to obtain a rate adjustment.

A public meeting will be held at the Commission’s offices on June 7, 2011, beginning at 11:00 a.m., to take comments on the proposed revisions and to make Commission Staff available to discuss the proposed revisions.

Written comments regarding the proposed revisions may be mailed to Executive Director, Public Service Commission of Kentucky, Post Office Box 615, Frankfort, Kentucky or e-mailed to smallutilities@ky.gov.

Notice For Public Comments Prior to LRC Submission
Revised Regulation Draft



PSC Water District Bill/House Bill 201 effective July 15, 2010