Order Entered: 1 . Kentucky-American is to satisfy the matters complained of or is to file a written answer to the Complaint within ten days from the date of entry of the Order. 2. Kentucky-American shall fi le copies of all bills into the record that were issued to Mr. Shepherd in 2018 and 2019 up until the present day, within ten days from the date of entry of the Order. 3. Should documents of any kind be filed with the Commission in the course of this proceeding, the documents shall also be served on all parties of record. A party filing a paper containing personal information shall, in accordance with 807 KAR 5:001, Section 4(10), encrypt or redact the paper so personal information cannot be read.