Kentucky Public Service Commission

Final Order Entered: 1. The adjustments and recommendations contained in this Order are adopted. 2. The gas service rates proposed by Sentra are denied. 3. The rates set forth in the Appendix B to this Order are approved for service rendered by Sentra on and after the date of this Order. 4. The Phase 2 gas service rates set forth in Appendix C are approved for service rendered one year from the date of this Order. 5. Within 20 days of the date of this Order, Sentra shall file with this Commission, using the Commission’s electronic Tariff Filing System, new tariff sheets setting forth the rates and charges approved herein and their effective date, and stating that the rates and charges were authorized by this Order. 6. Within 20 days of the date of this Order, Sentra shall file with this Commission, using the Commission’s electronic Tariff Filing System, a revised tariff sheet for late payment penalties for commercial customers. 7. Sentra shall refund any difference between the Phase 1 rates and the rates implemented in Sentra’s November 25, 2020 notice to the Commission billed to its customers. 8. Within 20 days of the date of this Order, Sentra shall file in this case a statement detailing the amounts billed to customers in excess of the Phase 1 authorized in this Order with totals for each type of charge separately stated.

Sentra Corporations Responses to Commission Staffs Fifth Requests for Information

Robert C. Moore Sentra Corporation

Data Request

Notice of Implementation of Proposed Rates

Robert C. Moore Sentra Corporation

Notice of Publication of Customer Notice

Robert C. Moore Sentra Corporation

Order Entered: 1. Within 14 days from the date of this Order, Sentra shall publish a one-time notice following the requirements of 807 KAR 5:076, Section 5. The customer notice shall be formatted as set forth in the Appendix to this Order. 2. Sentra shall provide proof of publication of the notice to the Commission no later than October 27, 2020. 3. Any motion to intervene based on Sentra's acceptance of the revenue requirement proposed in the Staff Report shall be filed within 30 days of the date of publication of customer notice.

Order Entered: 1. Sentra's request for an informal conference is granted. 2. A video informal conference shall be held on Wednesday, September 2, 2020, at 10 a.m. Eastern Daylight Time. 3. Commission Staff will contact participants by electronic mail to provide details for joining the informal conference by video.

Attachment A to Sentra Corporations Response to Commission Staff Report

Robert C. Moore Sentra Corporation

Sentra Corporations Response to Commission Staff Report

Robert C. Moore Sentra Corporation

Staff Report

Sentra Corporations Responses to Commission Staffs Fourth Request for Information

Robert C. Moore Sentra Corporation

Order Entered: 1. No later than July 29, 2020, Commission Staff shall file with the Commission and serve upon all parties of record a written report containing its findings and recommendations regarding Sentra’s requested rate adjustment. 2. All other provisions of the Commission’s April 27, 2020 Order not in conflict with this Order shall remain in full force and effect. 3. Sentra shall file responses to the information request set forth in the Appendix to this Order by July 22, 2020.

Sentra Corporations Responses to Commission Staffs Third Request for Information

Robert C. Moore Sentra Corporation

Data Request

Sentra Corporations Responses to Commission Staffs Second Request for Information

Robert C. Moore Sentra Corporation

Data Request

Responses to Commission Staffs First Request for Information

Robert C. Moore Sentra Corporation

Data Request

Order Entered: 1. The procedural schedule set forth in the Appendix to this Order, which is attached hereto and incorporated herein, shall be followed. 2. In addition to the procedural schedule set forth in the Appendix, no later than July 15, 2020, Commission Staff shall file with the Commission and serve upon all parties of record a written report (Staff Report) containing its findings and recommendations regarding Sentra’s requested rate adjustment. 2. No later than 14 days after the date of the filing of the Commission Staff Report each party of record shall file with the Commission: a. Its written comments on and any objections to the findings contained in the Staff Report; and b. Any additional evidence for the Commission to consider. 3. Staff finds that Sentra’s financial condition supports a higher rate than Sentra proposes or the assessment of an additional rate or charge not proposed in Sentra’s Application, Sentra in its response to the Staff Report shall also state its position in writing on whether the Commission should authorize the assessment of the higher rate or the additional rate or charge. 4. If Commission Staff finds that changes should be made to the manner in which Sentra accounts for the depreciation of Sentra’s assets, Sentra in its response to the Staff Report shall also state its position in writing on whether the Commission should require Sentra to implement the proposed change for accounting purposes.

20200415_PSC Deficiency Cured Letter.pdf

Response to filing deficiency

Robert C. Moore Sentra Corporation

20200413_PSC Deficiency Letter.pdf

Notice of Substitution of Sheet 2 of 5 of Application for Rate Adjustment

Robert C. Moore Sentra Corporation

Application for Rate Adjustment

Robert C. Moore Sentra Corporation

20200324_PSC Acknowledgment Letter.pdf

Sentra Corporation Notice of Intent to File an Application for an Alternative Rate Adjustment Using Electronic Filing Procedures