Kentucky Public Service Commission


View Case Filings for: 2012-00424


Case Number:2012-00424
Service Type:Telephone
Filing Date:9/6/2012
Category:Regular
Utilities:

Windstream Kentucky East, LLC


Case Nature:

Tatyana and Donna Austin, Complainants; Windstream Kentucky East, LLC, Defendant









Case Filings
FilingDocuments
8/17/2015 2:17:51 PM

Final Order Entered: 1. The Complaint is dismissed as satisfied. 2. This case is closed and removed from the Commission's docket.


6/3/2014

Windstream Kentucky East, LLC's Status Report


5/20/2014 9:36:04 AM

Order Entered: 1. Within 14 days of the date of this Order, Windstream shall file with the Commission a status update that shall document any service issues with Complainants' service and any network upgrades performed after October 28, 2013; and 2. Within 14 days of the date of this Order, Complainants shall file a statement with the Commission stating whether or not their complaint has been satisfied.


10/28/2013

Donna R. Austin Response to PSC Staff's Initial Request for Information


10/25/2013

Windstream Kentucky East's Responses to Commission Staff's Initial Request for Information


10/8/2013 12:50:41 PM

Commission Staff's Initial Request for Information to Windstream Kentucky East, LLC


10/8/2013 12:46:48 PM

Commission Staff's Initial Request for Information to Tatyana and Donna Austin


7/12/2013

Windstream Kentucky East LLC's Status Report


6/28/2013 2:17:34 PM

Order Entered: (1) Within 14 days of the date of this Order, Windstream shall file with the Commission a status update that shall document any service issues with Complainants’ service; and (2) Within 14 days of the date of this Order, Complainants shall file a statement with the Commission stating whether or not their complaint had been satisfied. By


3/15/2013

Windstream Kentucky East, LLC Status Report


3/12/2013

Donna R. Austin Response to Commissions request for information


3/1/2013 1:29:01 PM

Order Entered: Within 14 days of the date of this Order, Windstream shall file with the Commission a status update that shall document any service issues with Complainants service. 2. Within 14 days of the date of this Order, Complainants shall file a statement with the Commission stating whether or not their complaint had been satisfied


12/17/2012 3:38:15 PM

Memorandum dated 12/17/2012 for Informal Conference of 11/07/2012; Comments, if any, due within five days of receipt


11/26/2012

Windstream Kentucky East, LLC status report


11/2/2012 12:43:29 PM

COMMISSION STAFF’S NOTICE OF INFORMAL CONFERENCE


10/1/2012

Answer of Windstream East


9/20/2012 2:12:54 PM

Order Entered: Windstream is hereby ordered to satisfy the matters complained of or file a written answer to the complaint within ten days of the date of service of this Order.


9/17/2012 10:23:35 AM

Acknowledge Receipt of Filing


9/6/2012

Tatyana and Donna Austin v. Windstream Kentucky East, LLC