Governor issues Emergency Order - KYTC order linked below applies to commercial vehicles responding to affected areas for utility restoration activities.
Also an Emergency Relief letter has been issued by KY PSC the Commission notes that the conditions created from the severe weather meet the definition of emergency under KRS 367.4903(7) please see the KYTC 1-22-2026 Order: and PSC Emergency Locate Relief 1-22-2026 Order:

Kentucky Public Service Commission


View Case Filings for: 2012-00424


Case Number:2012-00424
Service Type:Telephone
Filing Date:9/6/2012
Category:Regular
Utilities:

Windstream Kentucky East, LLC


TATYANA AND DONNA AUSTIN V. WINDSTREAM KENTUCKY EAST, LLC









Case Filings
FilingDocuments
8/17/2015 2:17:51 PM

Final Order Entered: 1. The Complaint is dismissed as satisfied. 2. This case is closed and removed from the Commission's docket.


6/3/2014

Windstream Kentucky East, LLC's Status Report


5/20/2014 9:36:04 AM

Order Entered: 1. Within 14 days of the date of this Order, Windstream shall file with the Commission a status update that shall document any service issues with Complainants' service and any network upgrades performed after October 28, 2013; and 2. Within 14 days of the date of this Order, Complainants shall file a statement with the Commission stating whether or not their complaint has been satisfied.


10/28/2013

Donna R. Austin Response to PSC Staff's Initial Request for Information


10/25/2013

Windstream Kentucky East's Responses to Commission Staff's Initial Request for Information


10/8/2013 12:50:41 PM

Commission Staff's Initial Request for Information to Windstream Kentucky East, LLC


10/8/2013 12:46:48 PM

Commission Staff's Initial Request for Information to Tatyana and Donna Austin


7/12/2013

Windstream Kentucky East LLC's Status Report


6/28/2013 2:17:34 PM

Order Entered: (1) Within 14 days of the date of this Order, Windstream shall file with the Commission a status update that shall document any service issues with Complainants’ service; and (2) Within 14 days of the date of this Order, Complainants shall file a statement with the Commission stating whether or not their complaint had been satisfied. By


3/15/2013

Windstream Kentucky East, LLC Status Report


3/12/2013

Donna R. Austin Response to Commissions request for information


3/1/2013 1:29:01 PM

Order Entered: Within 14 days of the date of this Order, Windstream shall file with the Commission a status update that shall document any service issues with Complainants service. 2. Within 14 days of the date of this Order, Complainants shall file a statement with the Commission stating whether or not their complaint had been satisfied


12/17/2012 3:38:15 PM

Memorandum dated 12/17/2012 for Informal Conference of 11/07/2012; Comments, if any, due within five days of receipt


11/26/2012

Windstream Kentucky East, LLC status report


11/2/2012 12:43:29 PM

COMMISSION STAFF’S NOTICE OF INFORMAL CONFERENCE


10/1/2012

Answer of Windstream East


9/20/2012 2:12:54 PM

Order Entered: Windstream is hereby ordered to satisfy the matters complained of or file a written answer to the complaint within ten days of the date of service of this Order.


9/17/2012 10:23:35 AM

Acknowledge Receipt of Filing


9/6/2012

Tatyana and Donna Austin v. Windstream Kentucky East, LLC