KYPublic Service Commission
CONSUMER SERVICE PERSONNEL STAND-BY READY TO ASSIST YOU with your questions by calling toll-free 1-800-772-4636 (press 1 when you hear the recording) between the hours of 8 AM and 5 PM, Monday through Friday. You may also contact the Commission by calling (502) 564-3940, fax us at (502) 564-1582, or by writing to us at P.O. Box 615, Frankfort, KY 40602.
IF YOU HAVE A HEARING AND/OR SPEECH IMPAIRMENT and have access to a Telecommunications Device for the Deaf, you may have your call relayed to us by first calling 1-800-648-6056 (TDD only) or 1-800-648-6057 (Voice only).
NOTE: The Commission does not regulate the TVA supplied electric utilities, utilities owned and operated by units of local government (except for natural gas safety and certain wholesale water rates), sanitation districts, cable television companies, and bottled gas (propane) suppliers. We cannot help you with your complaints against these companies.